Demo Access
Request a Demo
 
Demo Access

The Best Pricing Model for Self-Service BI

A key advantage of Visiology’s pricing model is that each license provides full access to the entire feature set—from data loading and transformation to building complex models and dashboards. This makes our licensing approach ideal for Self-Service BI scenarios, where it’s critical that every employee can independently analyze data without restrictions or the need to request additional permissions or resources.

At Visiology, we believe that full access to BI functionality should be a standard, not a privilege. That’s why our pricing model empowers every user to explore data independently, supporting organizations in building a modern, efficient, and decentralized analytics environment.
Subscription License “Start”*
On request
▸ Number of users: 15–50

▸ Data volume in DanKo: 10 GB (no limit on the number of rows)

▸ CPU limit: Up to 16 CPU cores (or vCPUs for virtual machines) on the production server

▸ Authentication: LDAP or internal only (SSO not supported)

▸ Enterprise features: Not included (no support for scaling or failover)

▸ Smart Forms users: 5 included, expandable up to 50 users
Send a Request
Server License “Standard”
On request
▸ Number of users: 20–500

▸ Data volume in DanKo: 1 TB

▸ CPU limit: Up to 16 CPU cores on the production server

▸ Development server: Optional, up to 1 instance

▸ Authentication: Full enterprise support, including SSO, ADFS, and OAuth integration

▸ Enterprise features (scaling, reserve server): Not included

▸ Scaling server: Not included (recommended for projects with 1,000+ users)

▸ Reserve server: Not included

▸ Smart Forms users: 10 included, expandable as needed
Send a Request
Server License “Enterprise”
On request
▸ Number of users: 50 and above

▸ Data volume in DanKo: Unlimited

▸ CPU limit: Up to 32 CPU cores on the production server

▸ Development server: 1 included, expandable as needed

▸ Authentication: Full enterprise support, including SSO, ADFS, and OAuth integration

▸ Enterprise features: Includes support for scaling and reserve server options

▸ Scaling server: Included (32 CPU), recommended for projects with 1,000+ users

▸ Reserve server: Available as an optional add-on (32 CPU)

▸ Smart Forms users: 10 included, expandable as needed
Send a Request
  • The “Start” Subscription License – A Great Option for Pilot Projects!
    You can upgrade from a Subscription License to a Server License within six months of activation, with the cost of the initial license fully credited toward the new one.

Technical Support

Technical support is a vital component of the successful operation of any software—and Visiology’s BI platform is no exception. Understanding the diverse needs of our clients, we offer four levels of technical support, each designed to deliver optimal service and meet specific business requirements.
Basic
Standard
Advanced*
Premium*
Updates
Business hours
Mon – GMT+3
Mon – GMT+3
Mon – GMT+3
Individually
Ticket handling standards (SLA), time to first response or preliminary resolution
Standard level – general inquiries, consultations, user requests related to content creation
8 working hours
8 working hours
4 working hours
Individually
Critical level – issues reported by the system administrator during production use; full or partial system functionality loss
8 working hours
4 working hours
2 working hours
Individually
Email support
Support via instant messaging services (LiveChat, Telegram)
Phone support
Remote diagnostics and issue resolution, including screen sharing tools
On-site visits, no more than once per quarter (travel expenses billed separately)
After-hours support in case of high-priority incidents
On request
Cost
On request
On request
On request
On request
  • The Advanced and Premium support levels are available only with the Enterprise Server License.